At North Arch Kitchens, our experienced senior designer's priority is to get to know you first.  Before we dive into anything, we want to understand exactly what you love and then we'll make sure to add as much of your personality to our ideas as we can.

How we work

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Step One: Design Consultation.

We like to start the process with a visit to your home, to discuss your design ideas and have a thorough measure-up of your room. Where our designer will find out what you need the room to do for you, how you would like it to look and how much you want to spend, to make sure we put together a great design that works for you.
If you are working from plans, or would just prefer us not to visit, we are happy to arrange a showroom consultation where we will ask all the same questions and gather the information we need to put your room together.
Our design fee is £250, which is then refundable once you order your bathroom from us.

Step Two: Presentation.

With over 30 years of experience, our expert designers are adept at identifying ideal kitchen solutions whilst creating something you will love and factoring in practicality and spatial awareness.
We will prepare and present a bespoke package which is unique to you during a scheduled meeting in our tranquil showroom environment.

Step Three: Site Survey.

For us, transparency is key. We always carry out a full pre-installation site survey with one of our teams, to make sure there are no nasty surprises once we start the work.  You will get a quote from our team, and you can be assured that this is what you will pay. You can then sit back and dream of your new kitchen, safe in the knowledge that we have covered everything to take your project through to completion.

Step Four: Installation.

Our remarkable installations are in-house and fully project managed, taking a hassle-free approach and freeing up your time to be better spent elsewhere.
A seamless craftsmanship will bring your vision to life, leaving you with a beautiful, luxurious and fully functional bathroom. We operate a professional, efficient and attention-to-detail-driven outfit. We will work tirelessly to exceed your expectations.
Our installers are hand picked by us, especially for you.

Step Five: Aftercare.

We are truly only happy when you are – so we will visit you at a date and time that is most convenient to you, to talk through your installation and make sure everything is exactly how you dreamt it would be.
We really appreciate and value your feedback which is why we invite all of our clients, past and present, to leave us reviews so that we can continuously make improvements to our service and stay the best at what we do

FAQ:

Before Kitchen Installation.

We understand investing in a luxury kitchens is significant, so at North Arch Kitchens we manage every step. Our expert team are here for any last-minute adjustments. Our dedicated designers tirelessly create bespoke bathrooms that perfectly match your desires. This personalised approach ensures our designs consistently earn top reviews. With strong supplier relationships, we turn your dreams into reality.
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  • Please note that all Computer Aided Design (CAD) images serve as visual representations of your kitchen and its fixtures, provided solely for guidance. While we strive for accuracy, we cannot guarantee that the design will perfectly reflect colors, dimensions, or exact products. Our measurements are as precise as possible, but we recommend that the installer verifies all measurements before finalising the order.

  • During the initial consultation, our experienced designers will discuss your ideas, lifestyle needs, and budget considerations. We’ll review the space and offer expert advice on layout options, material choices, and design elements to achieve your desired kitchen transformation.

  • We believe in collaborative design. Your input is crucial throughout the process, from initial concepts to finalising details. We encourage open communication and welcome your feedback to ensure the design reflects your personal taste and meets your expectations.

  • We specialise in creating custom solutions tailored to your individual preferences and unique requirements. Whether you prefer a contemporary aesthetic, need accessible features, or have specific storage needs, our designers are skilled at adapting designs to accommodate your lifestyle and vision.

  • The timeline for the design process can vary depending on the complexity of the project and client preferences. The average kitchen project takes between 3-5 weeks, however, unforeseen circumstances may arise which could delay the project. Our goal is to ensure thorough planning to facilitate a smooth transition eliminating any delays.

During Kitchen Installation.

Our dedicated installation team is professional and respectful. Alongside your assigned personal installation manager, they will guide you through every step of the kitchen installation process.
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  • We work closely with recommended installers, that are qualified, insured professionals with extensive experience. These are hand-picked to meet our high standards of expertise and reliability.

  • During the installation process, our dedicated team is on hand to provide continuous support and address any concerns you may have. We manage all logistics, from coordinating deliveries to ensuring that installations are carried out to the highest standards. Our goal is to make the entire process as seamless as possible, allowing you to relax and enjoy the transformation of your bathroom.

  • We use protective coverings, clean up daily, and take precautions to prevent damage to your property. Our team is trained to handle materials carefully and work within reasonable hours to minimise noise and disruption.

  • In the rare event of accidental damage, North Arch Kitchens is fully insured and committed to prompt repairs. We also manage waste responsibly, removing debris regularly and disposing of it in an environmentally friendly manner.

  • Yes, we ensure clear and regular communication throughout the project. Our project manager will provide you with updates at each key stage, outlining what has been completed and what is scheduled next. You will always be informed about the progress and any important developments.

After Kitchens Installation.

We offer ongoing support and aftercare for your new luxury bathroom. Our kitchens are completed to the highest standards, and we are committed to providing help and advice to ensure your bespoke bathroom project remains in top condition long after installation.
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  • We provide a warranty on all our installation services, covering any issues related to workmanship for up to 12 months from the date of completion. This ensures that any problems arising from the installation process will be promptly addressed and rectified by our team.

  • We provide comprehensive aftercare support to ensure your satisfaction with your newly installed kitchens. This includes addressing any post-installation issues promptly and offering guidance on maintenance to keep your bathroom in excellent condition over time.

  • If there is a leak after the fitting, our team is committed to resolving the issue promptly. We will arrange for a qualified technician to assess and fix the leak as quickly as possible, ensuring your bathroom remains in perfect condition.

  • Yes, we offer maintenance advice and assistance for your newly installed bathroom. Our team is available to provide tips on care and cleaning specific to the materials and fixtures used. Additionally, if you encounter any maintenance issues, we're here to offer guidance and solutions to help you preserve the quality and functionality of your kitchen.